Job Description:

We are currently seeking a Service Advisor on behalf of our client, a reputable franchise-approved car dealer group with over 50 sites nationwide. The Service Advisor role offers an excellent opportunity to join a well-established dealership in Oxford, providing a professional and customer-focused service environment. This position is ideal for individuals with a strong customer service background, who are seeking to develop their career within the motor trade sector.

Benefits of a Service Advisor:

• Competitive salary of up to £30,000 per annum, dependent on experience
• Performance-related bonuses, with on-target earnings approximately £36,000 per annum
• 31 days' holiday, increasing to 33 days with service
• Access to manufacturer training and career development programmes
• Staff purchase discounts, retail and lifestyle discounts
• Optional healthcare provisions
• Workplace pension scheme
• Opportunities for career progression within a large, award-winning dealer group

Duties of a Service Advisor:

• Providing exceptional customer service to clients throughout their vehicle's service journey
• Liaising effectively with workshop and parts departments to ensure smooth workflow
• Scheduling and tracking vehicle progress using relevant systems
• Communicating additional work requirements and costs to customers clearly and professionally
• Preparing and processing service orders, invoices, and registrations
• Assisting with file auditing, booking services, and administrative support for the aftersales department

Requirements of a Service Advisor:

• No previous Service Advisor experience necessary; full training will be provided
• Strong customer service and communication skills to deliver outstanding customer satisfaction
• Excellent organisational and IT skills
• Experience with Kerridge DMS or Onelink beneficial but not essential
• Full, clean UK driving licence with minimal points
• Enthusiasm to learn and develop within the motor trade environment

This is an exceptional opportunity for a motivated individual to build a career as a Service Advisor within a respected dealership group. Our client values high standards of customer service and offers comprehensive training to support your professional growth.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Oxford and the Oxfordshire, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs